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Specialisations

The craft behind the resource.

The working expertise behind hospitality and retail training resources — instructional design, assessment mapping and validation, grounded in a decade of industry practice.

Core Expertise

The disciplines

Instructional Design

Learning content structured so it can be delivered, assessed and validated without rework.

Resource Writing

Training and assessment resources written for hospitality and retail qualifications.

Assessment Mapping

Assessment tasks mapped back to the learning content they are meant to evidence.

Validation of Training Resources

Resources read closely and validated against the requirements they were written to meet.

Program Facilitation

Individual learning plans and support for learners with English as a second language.

Classroom & Virtual Delivery

Certificate III to Advanced Diploma delivered and assessed in both settings.

Food Safety & Hygiene

An accredited trainer for Food Safety and Food Safety Supervisor programs.

Kitchen Operations

Head chef through to chef de partie — menu development and new restaurant set-ups.

Retail Operations

Department management across customer service, team leadership, stock control and sales.

In Practice

The work, up close.

Gourav Sharma, Instructional Designer and Resource Writer
Written to be validatedDesign · Mapping · Validation
Mapping assessment tasks to the learning content, developing individual learning plans, and creating engaging, practical training environments.The Sharma approach
Ready when you are

Bring this discipline to your resources

Instructional design, resource writing and validation — grounded in hospitality and retail practice.