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Instructional Design · Resource Writing · Hospitality Training

Resources built to hold up.

Gourav Sharma — Instructional Designer and Resource Writer with over a decade of industry experience across hospitality, retail and vocational education. Commercial kitchens, retail floors and training rooms sit behind every resource he writes, maps and puts through validation.

Instructional Designer & Resource Writer Certificate IV in Training and Assessment Bachelor of Business (Hospitality Operations) Advanced Diploma in Hospitality Certificate III in Commercial Cookery Certificate III in Retail Operations
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FoundationA Bachelor of Business in Hospitality Operations, an Advanced Diploma in Hospitality and a Certificate IV in Training and Assessment beneath every resource
CraftInstructional design, resource writing and the validation of training resources for the hospitality and retail sectors
ReachOver a decade across hospitality, retail and vocational education — commercial kitchens, retail floors and training rooms
Gourav Sharma — sculpted ink and pale gold monogram artwork
IDKitchen to classroom
Professional Summary

Trade practice, written into resources.

Gourav Sharma is an Instructional Designer and Resource Writer with over a decade of industry experience in hospitality, retail and vocational education. His hospitality career runs through head chef, sous chef, chef de partie and kitchen team leader roles in commercial establishments across Melbourne, setting up new restaurants, developing menus and managing kitchen operations, staff training and food safety and hygiene standards.

He has spent more than nine years as a Hospitality Trainer and Assessor at institutions such as Sunshine College and TMG College Australia, delivering and assessing training from Certificate III to Advanced Diploma levels in Commercial Cookery and Hospitality, in classroom and virtual settings.

That work is now directed at resources: program facilitation, instructional design and the validation of training resources, mapping assessment tasks to learning content and developing individual learning plans for learners from diverse backgrounds, including those with English as a second language.

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In Practice

Where the trade becomes a training resource.

Gourav Sharma, Instructional Designer and Resource Writer, in a toned editorial portrait
Practical, compliant, classroom-readyInstructional design · Resource writing · Hospitality & retail
Core Expertise

The disciplines behind a validated resource.

The capabilities behind every resource that leaves the desk.

01 · Design

Instructional Design

Learning content sequenced so it makes sense to the learner and to the person who has to check it.

02 · Writing

Resource Writing

Training and assessment resources written for the hospitality and retail sectors.

03 · Mapping

Assessment Mapping

Assessment tasks mapped to the learning content they are meant to evidence.

04 · Validation

Validation of Resources

Experienced in the validation of training resources before they reach a cohort.

05 · Delivery

Training & Assessment

Delivered and assessed from Certificate III to Advanced Diploma in Commercial Cookery and Hospitality, in classroom and virtual settings.

06 · Compliance

Food Safety

An accredited trainer for Food Safety and Food Safety Supervisor programs, with kitchen hygiene and compliance experience behind it.

07 · Support

Learner Support

Individual learning plans and support for learners from diverse backgrounds, including those with English as a second language.

08 · Operations

Kitchen & Retail Operations

Menu development, kitchen management and department management carried into the scenarios he writes.

Explore the full expertise

Comprehensive industry knowledge, a practical teaching approach and a commitment to quality — brought to high-impact, compliant educational resources for hospitality and retail.The Sharma approach
The Practice

From the floor to validation

How a Sharma resource comes together.

Now

Instructional Designer & Resource Writer

Writing and validating training and assessment resources for the hospitality and retail sectors.

Scope

Start with What Must Be Evidenced

Every resource begins with the learning content and the evidence it has to carry — never with the activity.

Draft

Write from the Floor

Scenarios drawn from real kitchen and retail operations, so the task reads the way the job runs.

Map

Map the Assessment

Assessment tasks mapped to learning content, with the trail left visible for whoever checks it next.

Validate

Put It Through Validation

Resources validated before a cohort ever sees them, and amended where validation says so.

Support

Keep It Usable

Individual learning plans and plain language, so learners with English as a second language are not shut out.

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Beyond the Desk

Practice, patience & standards

PracticeHead chef, sous chef, chef de partie and kitchen team leader across commercial establishments in Melbourne
PatienceMore than nine years training and assessing, in classroom and virtual settings, with learners from diverse backgrounds
StandardsAn accredited trainer for Hospitality, Food Safety and Food Safety Supervisor programs
Let's work together

Resources that hold up

From instructional design to validation — training and assessment resources written by someone who has worked the floor and taught the unit.